Refund policy
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Many of the fall protection products are made to order. These items are not eligible for return or exchange. Some of these items take up to 10 days to ship. Please contact us prior to purchase to be notified whether or not the product is able to be returned or shipped immediately.
We are unable to accept any used Vacuums, Respirators, Gas Monitors, or Negative Air Machines/Air Scrubbers. Due to the hazardous environments these products are used in it is against federal regulation to have these items shipped back. Calibration gas cannot be returned, even if unused, due to the hazardous nature of the product and certification required by couriers to ship the product.
Buyer will pay Shipping & or 30% Restocking Fee if the product is returned if it is a result of their error (purchased incorrect item, too many items, no longer wants product).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Specialty respiratory items such as PAPR's and many TACTICAL respiratory cartridges/accessories are NON-STOCK and cannot be cancelled or refunded once the order is placed.
Limited Warranty
All products found in this catalog have been manufactured by other parties. These products may be warrantied by their respective manufacturers against defects in workmanship and materials that arise during normal use.
There may be a limited term to any of these manufacturers' warranties, and these warranties may be invalidated by any misuse of the products.
The manufacturers have provided all statistical information found in this catalog. These statistics are reproduced solely for the Buyer's information and convenience. This catalog does not represent these statistics as being accurate.
Determining the adequacy of any product for any intended purpose is the sole responsibility of the Buyer. In making that determination, the Buyer has not relied upon any warranty or representation made by our company.
We do not recognize the authority of any agent, employee or representative of our company to bind us to any representation, affirmation of fact or warranty, expressed or implied.
No warranty shall be created by any statement made in this catalog for the advertisement or promotion of any product.
Our company makes no warranties of any kind. Any and all warranties, expressed or implied, including warranties of merchantability and fitness for a particular purpose, are hereby disclaimed by our company.
Any claim for consequential or incidental damages arising out of or connected to the manufacture, sale, delivery or use of any product found in this catalog shall in no event be our company's liability.
In all events, our liability shall be limited to and shall not exceed the purchase price paid for the products by the Buyer.